Refund policy

Effective Date: June 2026

We aim to provide a smooth and transparent shopping experience at Ventalorix.com.

1. Return Window

We accept return requests within 30 days after delivery.

2. Eligibility for Returns

To qualify for a return:

• Items must be unused and in original condition
• Items must include original packaging when applicable
• Proof of purchase is required

3. Non-Return Cases

Returns may not be accepted if:

• Items are damaged due to misuse
• Items are not returned in a resellable condition

4. Refund Processing

Once your return is received and inspected, approved refunds will be issued within 5–10 business days to the original payment method.

5. Bank Processing Time

Processing time may vary depending on your bank or payment provider.